Terms of Service

Please read these terms carefully before using our website and services.

Last Updated: 6 February 2026

1. Agreement to Terms

By accessing or using the Olo Acai website (oloacai.co.nz) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of Our Services

Eligibility

You must be at least 13 years old to use our website. If you are under 18, you may only use our services with the involvement of a parent or guardian.

Acceptable Use

When using our website and services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or other harmful code
  • Use our services for fraudulent purposes
  • Interfere with the proper functioning of our website

3. Orders and Payments

Placing Orders

When you place an order through our website or online ordering platform, you are making an offer to purchase products. We reserve the right to accept or decline your order at our discretion.

Pricing

All prices displayed on our website and menu are in New Zealand Dollars (NZD) and include GST where applicable. Prices are subject to change without notice.

Payment

Payment must be made at the time of ordering. We accept various payment methods as indicated on our ordering platform. You are responsible for ensuring all payment information is accurate.

4. Products and Allergen Information

Product Availability

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

Allergen Warning

⚠️ Important: Our products may contain or come into contact with allergens including but not limited to nuts, dairy, gluten, and soy. If you have food allergies or dietary restrictions, please inform our staff before ordering. We cannot guarantee that any product is completely free of allergens.

Nutritional Information

While we strive to provide accurate nutritional information, values may vary based on portion sizes, toppings, and preparation methods. Please contact us if you require specific dietary information.

5. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Olo Acai Ltd and is protected by New Zealand and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent. Limited use for personal, non-commercial purposes is permitted.

6. Limitation of Liability

To the maximum extent permitted by New Zealand law:

  • Our website and services are provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability for any claim shall not exceed the amount you paid for the relevant product or service
  • We are not responsible for any interruptions or errors in our website or services

7. Indemnification

You agree to indemnify and hold harmless Olo Acai Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, or your violation of these Terms of Service.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services, including our online ordering platform. We are not responsible for the content, terms, or practices of these third parties. Your use of third-party services is subject to their respective terms and conditions.

9. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. The updated version will be indicated by the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the new terms.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

11. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Olo Acai Ltd

1/101 Dee Street
Invercargill 9810
New Zealand

Email: oloacai@gmail.com
Phone: +64 3 214 0720